Privacy Policy

Last updated: 30 October 2026

Georide Ltd ("GeoRide", "we") runs the georide.ge website and the GeoRide app, where drivers share their empty seats on trips around Georgia. This policy explains what personal data we collect, why we use it, who can see it, how long we keep it and what rights you have. It applies to both the website and the app.

1. What we collect

  • Account: your first name and surname, mobile phone number (confirmed with a one-time code we send by SMS) and email address. If you sign in with Google or Facebook on the website, the account identifier they give us.
  • Profile, if you fill it in: date of birth, gender, city, a few words about yourself, occupation, education, languages you speak, and profile and cover photos.
  • Cars, if you drive: make and model, year, colour, licence plate and photos of the car, and the registration documents if you upload them.
  • Verification and payment details, if you add them: a copy of your ID card or passport to verify your identity, and bank account numbers (IBAN) your passengers can pay you to.
  • Rides and bookings: the rides you offer (route, time, seats, price, preferences and description), the seats you request or book, and cancellations.
  • Messages: chat messages with drivers and passengers, and the note you send with a booking request.
  • Reviews: ratings and reviews you give and receive, and reports you file about other users.
  • Searches: the route and date you search for, used to show matching rides.
  • Device and settings: in the app, a notification token so we can send you push notifications; your language and notification choices.

Location. If you allow it, the app uses your phone's approximate location to suggest the nearest city as your starting point. This happens on your phone: your location is never sent to us.

On the website we use cookies that keep you signed in and remember your settings. With your consent, we also use the Meta (Facebook) Pixel to measure our advertising. When something breaks, an error report is sent to us, which can include your browser and device type.

2. Why we use it

  • To run the service: your account, offering and finding rides, bookings, chat, notifications and reviews;
  • To keep accounts safe and prevent fraud: confirming phone numbers, verifying identities and handling reports;
  • To contact you about your bookings, rides, reviews and account by push notification, SMS or email. News emails only if you turn them on;
  • To find and fix errors and improve the service;
  • To meet our legal obligations.

3. Legal basis for processing your data

  • The agreement between us when you use GeoRide: what we need to provide the service;
  • Our legitimate interests: security, preventing fraud and improving the service;
  • Your consent: optional profile details, location in the app, advertising cookies and news emails. You can withdraw it at any time;
  • Legal obligations.

4. What other users see

Anyone, including visitors who are not signed in, can see your name, profile photo, public profile details, ratings and reviews, the rides you offer, and your car (model, year, colour and photos). Drivers and passengers on the same ride see each other and can chat. Once a driver confirms your booking, you also see their phone number, licence plate and the bank accounts they added for payment.

We do not sell your personal data.

5. Who else processes your data

We use service providers who process data on our behalf and only for the purposes above:

  • cloud hosting and file storage;
  • Google Firebase, to deliver push notifications;
  • an SMS provider, to send sign-in codes;
  • an email delivery service;
  • Sentry, for error reports;
  • Meta, for the website pixel, if you consent;
  • Google and Facebook, if you choose to sign in with them.

Some of them process data outside Georgia. We may also disclose data when the law requires it.

6. How long we keep it

We keep your data while your account exists. When you delete your account, your upcoming rides and bookings are cancelled and the people on them are told. We then erase your name, phone number, email address, date of birth, profile details and photos, cars, documents, bank accounts, devices and sign-in sessions. Reviews you wrote, chat messages and past rides stay, so other users' history still makes sense, but they show "Deleted user" instead of your name.

You can delete your account in the app, or ask us to. How to delete your account.

7. How we protect your data

Data between your device and our servers always travels encrypted (HTTPS). In the app, sign-in keys are kept in your phone's encrypted storage. Only the people who need it to run the service have access to your data.

8. Your rights

  • to access your personal data;
  • to correct it;
  • to have it deleted;
  • to restrict or object to its processing;
  • to receive it in a portable format;
  • to withdraw your consent.

To use any of them, write to info@georide.ge. You can also complain to the Personal Data Protection Service of Georgia.

9. Children

GeoRide is for adults. We do not knowingly collect data from anyone under 18.

10. Changes to this policy

We may update this policy when our service or the law changes. The date at the top shows the latest version, and we will tell you about significant changes in the app or by email.

11. Contact us

Georide Ltd, info@georide.ge

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